Client Information Centre

After the Session…

When do I get to see the images?

You will get to see your images projected larger than life in a slide show set to music during your viewing/ordering appointment shortly after your session. We will help you with all of your final decisions on images and products that we have custom designed just for you. You’ll also be able to see what your portraits will look like right on YOUR walls! This is one of the best parts – so please feel free to bring as many people as you would like. But don’t worry! If family lives out-of-town, we can have a live viewing session for them, too, via a screen-sharing service.

Can I bring my kids to the viewing/ordering appointment?

Since our goal is to relax and concentrate on the beautiful images and products that we will creating for you, we suggest you arrange childcare. We can also schedule your appointment when your children are in school.

What kind of investment do most families make?

Most of our clients invest anywhere from $600 to $4000. There is no minimum required, and we’ll help you select the perfect portraits while staying within your budget.

Everyone’s needs are different; some spend a little more and some spend a little less.

Can I get digital files?

Of course! We’ve got several options for you to receive files from your session. Most people want web-size files for sharing with family and friends while others prefer to have high-resolution files. Both options are available, and this is part of what we’ll help you with during your viewing/ordering appointment.

When do I get to bring everything home?

Quality takes time, so please allow 6-8 weeks from your order date for completion of your order. We’ve selected only the best craftsmen globally to produce the products we offer.  From prints, to gallery wraps, to framing, or albums, all of our beautiful artwork is hand made and inspected by skilled professionals.  But we promise, it’s worth the wait!